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FAQ's
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HOW LONG WILL IT TAKE TO GET MY PACKAGE?As a slow fashion brand all orders will be taken as pre-ordered and made at request which means delivery will be taking longer and not at a 2-5 working days like most fast fashion brands and online stores. ETA is 10-14 days from date ordered.
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CAN I GET A PJ SET IN YELLOW?All our items allow for personalisation and can be made with any custom colour or fabric, kindly send contact us with your enquiry and we will do our best to fulfil your needs!
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WHAT PAYMENT METHODS ARE ACCEPTED AND ARE THEY SECURE?We currently use a payment gateway called Yoco. Yoco handles the payment process through their website to ensure all transactions are very secure. We also accept manual payments via EFT. Order will only be processed once the proof of payment is received.
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What is an FAQ section?An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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